Holly Muldoon

Lewiston, ME

Restaurants

Ssouth Sea
Manager

Supervisor at ACS

Lewiston/Auburn, Maine Area

Computer Networking

ACS
supervisor

Nashville, TN

Hospital & Health Care

Evicore Healthcare
Senior Director, Medical Management Operations Evicore Healthcare Feb 2014 - Aug 2019
Director, Physician Operations Lee Memorial Health System Nov 2005 - Jan 2014
Ambulatory Operations Manager Ii Anchor Health Centers May 2000 - Aug 2005
Division Manager

University of Tennessee, Knoxville 2019 - 2019
Master of Business Administration, Masters, Leadership, Healthcare Indiana University Bloomington 1996 - 2000
Bachelors, Bachelor of Arts, Psychology Snider High School 1992 - 1996

Process Improvement, Operations Management, Team Leadership, Emr, Change Management, Call Center Development, Workforce Management, Workforce Planning, Coaching, Relationship Management, Technology, Building Customer Loyalty, Call Center Administration, Accountability, Committed To Customer Satisfaction, Information Management, Goal Oriented Individual With Strong Leadership Capabilities, Continuing Education, Remaining Calm In A Crisis, Positive Personality, Conflict Resolution, Statistical Data Analysis, Revenue Enhancement, Medical Cost Containment, Orientation Programs, Process Efficiency, Increase Productivity, Reporting and Analysis, Quality Auditing, Competency Assessment, Board Certified, Financial Analysis, Organizational Culture, Accessibility, Process Optimization, Performance Benchmarking, Service Recovery, Real Time Monitoring, Employee Engagement, Department Budgeting, Behavioral Interviewing, Employee Recognition, Quality Management, Job Description Creation, Driving Operational Excellence, Culture Change, Action Plan Development, Gap Analysis, Complaint Management

Certified Medical Practice Executive (Cmpe)
Icmi - Certified Operations Manager (Ccom)
Lean Six Sigma Yellow Belt Certification
American College of Medical Practice Executives
International Customer Management Institute

SunnyBrook Dec 2011 to 2000
Universal Worker Casey's General Store 2010 to 2011
Assistant Manager

University of Phoenix - Phoenix, AZ 2011 to 2013
Bachelors of Science in Health Administration and Health Management 3.47 GPA University of Phoenix - Phoenix, AZ 2009 to 2011
Associates of Arts Health Care Administration and Pharmacy Practice 3.68 GPA

CPR Certified. Dementia Certified. Dependent Adult Abuse certified.

Lee Memorial Health System 2005 to 2000
AMBULATORY OPERATIONS MANAGER II Anchor Health Centers - Naples, FL 2000 to 2005
DIVISION MANAGER

Indiana University 2000
Bachelor of Arts in Psychology

Washington, DC

International Affairs

Consultant
Independent Consultant Glocal Forum Oct 2004 - Dec 2010
Executive Director Cambridge Technology Group 1999 - 2003
Director of Marketing

University of Vienna 1985 - 1986
Masters, Master of Arts, German, Literature University of Hamburg 1981 - 1983
Bachelors, Bachelor of Arts, German

Fundraising, Marketing, Strategic Planning, Management Consulting, Nonprofits, Public Relations, Event Management, Ngos, Social Media, Program Management, International Relations, Management, Strategy, Non Profits, Public Speaking, Entrepreneurship, Business Strategy, Leadership, Event Planning, Strategic Communications, Government, Project Management, Marketing Strategy, International Development, Start Ups, Social Media Marketing, Team Building, Politics, Proposal Writing, Marketing Communications, Research, Policy Analysis, Social Networking, Budgets, Governance, Public Policy, Writing, Media Relations, Nonprofit Organizations, Non Governmental Organizations, Business Planning

Children
Economic Empowerment
Politics
Environment
Disaster and Humanitarian Relief
Human Rights
Animal Welfare

English
German
Spanish

Melbourne, FL

Education Management

Child Care Association of Brevard County 2009 - 2010
Pre-School Teacher

Davenport, IA

1St Assistant Manager