Garth Cooper

7238 Blue Jay Dr, Allendale, MI 49401

Higher Education

Allendale Public Schools
Superintendent For Allendale Public Schools Pewamo-Westphalia Community Schools
Superintendent

Michigan State University
Doctorates, Doctor of Philosophy, Philosophy, Educational Administration and Supervision

Educational Leadership, K 12, Teacher Training, Strategic Planning, Lesson Planning, Educational Technology, Nonprofits, Higher Education, Staff Development, Education Reform, Technology Integration, Curriculum Design, Teaching

Bellevue, WA

Information Technology And Services

Independent Consultant/Contractor
Contact Center Solutions Consultant and Advisor Expedia, Inc.
Senior Product Manager Contact Center Solutions Hyundai Capital America Apr 2014 - Aug 2018
Senior Manager, It Service - Call Center Systems Hyundai Information Services North America 2013 - 2014
Telephony Technical Lead Experian Consumer Services 2012 - 2013
Director, Network and Telecommunications Cisco 2005 - 2012
Telephony Program Manager Toyota North America Jul 2004 - Jun 2005
Call Center Consultant Home Loan Center Feb 2004 - Jun 2004
Director Telecommunications Directv & Toyota Financial Services 2001 - 2004
Customer Management and Call Center Consultant Bearingpoint Jun 2000 - Nov 2001
Senior Consultant Kaiser Permanente Nov 1997 - May 2000
Call Center Solutions Specialist Alltel Information Services Aug 1992 - Aug 1997
It Analyst Westamerica Bank Apr 1987 - Aug 1992
Financial Sales Officer

Cti, Ivr, Cisco Icm, Workforce Management, Call Center, Quality Assurance, Telephony, Change Management, Strategic Planning, Program Management, Telecommunications, Vendor Management, Solution Design, Call Routing, Icm, Solution Architecture, Cisco Technologies, Call Centers, Business Process, Data Center, Contact Centers, Project Management, Outsourcing, Testing, Cisco Call Manager, Integration, Crm, Software Documentation, Process Improvement, Strategy, Management, Unified Communications, Technical Support, Voip, Avaya, Service Delivery, Managed Services, Leadership, It Strategy, Business Process Improvement, Cisco Systems Products, It Call Center Transformation, Training and Development, Continuous Improvement, Cost Control and Savings, Abandonment Reduction, Team Leadership, Communications

Grand Rapids, MI

Information Technology And Services

Goodwill Industries International Jun 2016 - Feb 2017
Assistant Manager Steelcase Jun 2016 - Feb 2017
Data Analyst China Huayun Group May 2015 - Aug 2015
Student Intern Juren Academy May 2015 - Aug 2015
English Teacher Grand Rapids Area Chamber of Commerce May 2013 - Aug 2013
Public Policy Intern Aquinas College Jun 2011 - Mar 2012
Computer Technician Aquinas College Jun 2011 - Mar 2012
Student

Northwestern Polytechnical University 2017 - 2017
Master of Science, Masters, Computer Science Aquinas College - Grand Rapids 2016 - 2017
Bachelors, Bachelor of Science, Computer Information Systems Aquinas College - Grand Rapids 2011 - 2015
Bachelors, Bachelor of Science, International Business Verona Elementary School 2011
Aquinas College - Grand Rapids 2011

Microsoft Office, Public Speaking, Windows, Microsoft Word, Customer Service, Microsoft Powerpoint, Os X, Leadership, Powerpoint, Event Planning, Html, System Administration, Network Administration, German, Mandarin, Project Management, Data Analysis, Business Development, Marketing Analytics, Business Analysis, Project Delivery, Supply Chain Optimization, Windows System Administration, Microsoft Excel, Business Strategy, Salesforce, Java, System Architecture, Windows Presentation Foundation, Data Visualization, Business Intelligence, Windows Server, Active Directory, Lean Management, Agile Methodologies, Microsoft Azure, Sap Implementation, Crystal Reports, Hadoop, Transact Sql

English
German
Japanese

Crystal Reports 2011 Essential Training

4921 Ventures Partners 2011 - 2014
Sales Associate

1210 Northbrook Dr, Trevose, PA 19053

Printing

The Huntingdon Group
Independent Business Intelligence Consultant Rita's Italian Ice
Director Business Intelligence Sancoa International Jan 2006 - Apr 2012
Chief Information Officer and Director of Financial Analysis Garth's Wine Cellar Jan 2006 - Apr 2012
Business Owner Jefferson Wells 2004 - 2006
Consultant Csc Feb 2000 - Feb 2003
Project Manager, Business Intelligence Campbell Soup Company 1984 - 2000
Director - Financial Analysis Franklin Computer Mar 1983 - Mar 1984
Director - Information Technology Durabla Manufacturing Co 1979 - 1983
Data Processing Manager

Fox School of Business at Temple University 1975 - 1977
Bachelors, Bachelor of Business Administration, Computer Science, Accounting Bryn Athyn College of the New Church

Finance, Forecasting, Financial Analysis, Erp, Mergers and Acquisitions, Business Planning, Process Improvement, Management, Budgets, Accounting, Business Intelligence, It Management, Managerial Finance, Due Diligence, Outsourcing, Manufacturing, Mergers, Shared Services, Sarbanes Oxley Act

Managing Director at The Huntingdon Group

Greater Philadelphia Area

Printing

The Huntingdon Group - Huntingdon Valley, PA since Feb 2011
Managing Director Sancoa International Jan 2006 - Apr 2012
Chief Information Officer and Director of Financial Analysis Jefferson Wells 2004 - 2006
Consultant The Huntingdon Group Jan 2003 - Jan 2006
Managing Director CSC Consulting Feb 2000 - Feb 2003
Project Manager, Business Intelligence Campbell Soup Company Apr 1984 - Jan 2000
Director - Financial Analysis Franklin Computer Mar 1983 - Mar 1984
Director - Information Technology

Temple University - Fox School of Business and Management 1975 - 1977
BBA, Accounting & Computer Science Bryn Athyn College of the New Church

Grand Rapids, MI

Northwestern Polytechnical University Cognitive Computational Neuroscience Lab
Research Assistant

Northwestern Polytechnical University