Industry:
Information Technology And Services
Work:
Highway 905
Jul 2008 - Dec 2013
Technical and Customer Support Analyst
Ibm
Jun 2005 - Jun 2008
System Administrator
Panasonic
May 1989 - Jun 2005
System Administrator
United States Marine Corps
Oct 1977 - Jan 1989
Inventory Control Specialist
Education:
University of Phoenix 2009 - 2011
Master of Business Administration, Masters, Business Administration, Business
Skills:
Troubleshooting, Help Desk Support, Software Documentation, Software Installation, Operating Systems, Business Process, Technical Support, Printers, Customer Support, Software Project Management, Call Centers, Xml, Sql, Powerpoint, Written and Oral Presentation Skills, Organization and Prioritization Skills, Problem Analysis, Root Cause Problem Solving, Barcode Scanners, Thermal Printers, Rfid Applications, Barcode Technology, Inventory Control, Inventory Management, Account Reconciliation, Damage Control, Customer Service, Customer Satisfaction, Application Security, Information Security, End User Training, User Acceptance Testing, Codes Maintenance, Fixed Asset Management, Supply Ordering, Performance Measurement, Stock Management, Stock Control, File Management, Equipment Installation, Erp Software, Hardware, Process Improvement, Management, Operations Management, Cross Functional Team Leadership, Supply Chain Management, Project Management
Interests:
Children
Economic Empowerment
Civil Rights and Social Action
Education
Poverty Alleviation
Human Rights
Arts and Culture