Resumes
Resumes
Itsm Business Analyst
Location:
3145 south Tryon St, Charlotte, NC 28202
Industry:
Government Administration
Work:
Bmw Group Information Technology Research Center
Itsm Business Analyst City of Charlotte
It Incident and Services Support Manager Rowan-Cabarrus Community College Apr 2013 - Apr 2016
Director, Procurement and Business Services Teksystems Mar 2012 - Mar 2013
It Service Assurance Coordinator Signify Nov 2009 - Oct 2011
It Systems Engineer King & Wood Mallesons Aug 2008 - May 2009
Desktop Support Manager Cambridge Assessment Oct 2007 - Jun 2008
Desktop and User Technology Services Manager Cambridge Assessment Jun 2003 - Oct 2007
Technical Team Leader Cambridge Assessment Mar 2002 - Jun 2003
Senior Pc Support Technician Cambridge Assessment Apr 2001 - Mar 2002
Pc Support Technician Dako Sep 1996 - Mar 2001
It Administrator United States Air Force Jan 1991 - Aug 1993
Staff Sergeant - Information Systems and Communications Supervisor United States Air Force Jan 1990 - Jan 1991
Sergeant - Information Systems and Communications Specialist United States Air Force Oct 1987 - Jan 1990
Senior Airman and Sergeant - Satellite Systems Supervisor United States Air Force Oct 1986 - Oct 1987
Airman 1St Class and Senior Airman - Telecommunications Technician United States Air Force Sep 1984 - Oct 1986
Airman and Airman 1St Class - Telecommunications Technician
Itsm Business Analyst City of Charlotte
It Incident and Services Support Manager Rowan-Cabarrus Community College Apr 2013 - Apr 2016
Director, Procurement and Business Services Teksystems Mar 2012 - Mar 2013
It Service Assurance Coordinator Signify Nov 2009 - Oct 2011
It Systems Engineer King & Wood Mallesons Aug 2008 - May 2009
Desktop Support Manager Cambridge Assessment Oct 2007 - Jun 2008
Desktop and User Technology Services Manager Cambridge Assessment Jun 2003 - Oct 2007
Technical Team Leader Cambridge Assessment Mar 2002 - Jun 2003
Senior Pc Support Technician Cambridge Assessment Apr 2001 - Mar 2002
Pc Support Technician Dako Sep 1996 - Mar 2001
It Administrator United States Air Force Jan 1991 - Aug 1993
Staff Sergeant - Information Systems and Communications Supervisor United States Air Force Jan 1990 - Jan 1991
Sergeant - Information Systems and Communications Specialist United States Air Force Oct 1987 - Jan 1990
Senior Airman and Sergeant - Satellite Systems Supervisor United States Air Force Oct 1986 - Oct 1987
Airman 1St Class and Senior Airman - Telecommunications Technician United States Air Force Sep 1984 - Oct 1986
Airman and Airman 1St Class - Telecommunications Technician
Education:
Colorado State University Global 2015 - 2018
Bachelors, Organizational Leadership Erasmus Hall\Academy of the Arts High School 1981 - 1984
Bachelors, Organizational Leadership Erasmus Hall\Academy of the Arts High School 1981 - 1984
Skills:
Itil, Citrix, Windows 7, Technical Support, Team Leadership, Windows Server, It Service Management, Management, Blackberry Enterprise Server, Leadership, Active Directory, Incident Management, Dell Computers, Microsoft Exchange, Vmware, Vmware Esx, Help Desk Support, Mcafee, Service Delivery, Sharepoint, Change Management, Itil Certified, Hardware Support, Group Policy, Office 2010, Appraisals, Mobile Devices, Video Conferencing, Rsa Securid, Business Process Improvement, Business Process Mapping, Knowledge Management, Root Cause Analysis, Jira, Office 2013, Office 365, Customer Service, Checkpoint Vpn, Basecamp, Trello, Windows 10, Office 2016, Bmc Remedy Ticketing System, Cherwell Service Management, Everbridge Emergency Notification, Cause and Effect Diagram, Major Incident Management, Kanban, Microsoft Office, Vpn, Microsoft Office 2003, Windows Server 2003, Windows Server 2008, Terminal Server, Salesforce.com
Interests:
Football
Civil Rights and Social Action
Rugby
Overseas Travel
Jazz
Basketball
Sports
The Arts
Civil Rights and Social Action
Rugby
Overseas Travel
Jazz
Basketball
Sports
The Arts
Certifications:
Itil Foundation Certification In It Service Management V3
Itil Foundation Certification In It Service Management V2
Level 3 Certification In First Line Management
Itil Intermediate Certification In Continual Service Improvement
Itil Intermediate Certification In Service Operation
Itil Foundation Certificate In It Service Management V4
License Gr750024489Rk
License 62053
License Ne073025518304
License Gr755016703Rk
License Gr754044190Rk
Itil Foundation Certification In It Service Management V2
Level 3 Certification In First Line Management
Itil Intermediate Certification In Continual Service Improvement
Itil Intermediate Certification In Service Operation
Itil Foundation Certificate In It Service Management V4
License Gr750024489Rk
License 62053
License Ne073025518304
License Gr755016703Rk
License Gr754044190Rk
Partner
Location:
Defuniak Springs, FL
Industry:
Media Production
Work:
Little Cat Productions
Partner
Partner
Education:
Walton High School, Brown Institute of Broadcasting
Skills:
Editing, Photoshop, Microsoft Office, English, Budgets, Negotiation, Microsoft Excel, Microsoft Word, Customer Service, Research, Windows, Teaching, C++, C, Java
Independent Health, Wellness And Fitness Professional
Location:
Greater Omaha Area
Industry:
Health, Wellness and Fitness
Project Manager
Location:
Hartsville, SC
Industry:
Construction
Work:
Mathis Plumbing and Heating
Project Manager Davis & Floyd, Inc. 1975 - 2005
Mechanical Engineer
Project Manager Davis & Floyd, Inc. 1975 - 2005
Mechanical Engineer
Education:
Clemson University 1971 - 1975
Hartsville High School
Hartsville High School
Skills:
Construction Management, Construction, Civil Engineering, Project Estimation, Drainage, Water, Contractors, Microstation, Hvac, Engineering, Project Management, Autocad, Contract Management, Project Planning, Leed, Energy Efficiency, Contract Negotiation
Operations Coordinator
Location:
Cincinnati, OH
Industry:
Machinery
Work:
Kentucky Rebuild Corp
Operations Coordinator Mazak Corp May 1997 - Jun 2011
Technical Service Coordinator Kentucky Rebuild Corp May 1993 - May 1997
Service Engineer Cnc Sales and Applications May 1992 - May 1993
Service Engineer England's Tv Sep 1983 - Mar 1984
Electronic Technician Storer Communications Jun 1983 - Aug 1983
Catv Service Technician Milacron Nov 1980 - Jan 1983
Electronic Technician Florence Audio Service Jan 1980 - Nov 1980
Electronic Technician and Owner Lafayette Radio Electronics Jan 1978 - Jan 1980
Electronic Technician and Assistant Manager
Operations Coordinator Mazak Corp May 1997 - Jun 2011
Technical Service Coordinator Kentucky Rebuild Corp May 1993 - May 1997
Service Engineer Cnc Sales and Applications May 1992 - May 1993
Service Engineer England's Tv Sep 1983 - Mar 1984
Electronic Technician Storer Communications Jun 1983 - Aug 1983
Catv Service Technician Milacron Nov 1980 - Jan 1983
Electronic Technician Florence Audio Service Jan 1980 - Nov 1980
Electronic Technician and Owner Lafayette Radio Electronics Jan 1978 - Jan 1980
Electronic Technician and Assistant Manager
Education:
Gateway Community & Technical College 1978 - 1980
Skills:
Leadership, Cnc, Troubleshooting, Electronics, Electricians, Machine Tools, Fanuc, Machining, Calibration, Manufacturing, Continuous Improvement, Lean Manufacturing, Process Improvement, Customer Service, Engineering, Project Planning, Access, Machinery
Interests:
Children
Computers
Electronics
Soap Box Derby and Golf
Ham Radio
Computers
Electronics
Soap Box Derby and Golf
Ham Radio
City Councilman
Location:
Defuniak Springs, FL
Industry:
Government Administration
Work:
City of Defuniak Springs
City Councilman
City Councilman
Education:
Walton High School
Skills:
Public Speaking, Public Relations, Event Planning, Editing, Media Relations, Broadcast, Social Media, Radio, Local Government, Community Development, Press Releases, Nonprofits, Video Production, Marketing, System Administration, Government, Community Outreach, Strategic Planning, Customer Service, Fundraising, Team Building, Retail, Budgets, Budgeting
President
Location:
San Francisco, CA
Industry:
Retail
Work:
Ez Coin Op Laundromats
President
President
Education:
San Jose State University
Skills:
Sales Management, Operations Management, Sales, Team Building, Management, Training, Customer Service, Negotiation, Contract Negotiation, Strategic Planning, Marketing Strategy, Event Planning, Change Management, Account Management, Retail, Small Business, New Business Development, B2B, Budgets, Product Development, Leadership, Start Ups, Marketing, Business Development, Business Planning, Selling, Forecasting
Channel Manager
Location:
Peoria, AZ
Industry:
Telecommunications
Work:
Gtt
Channel Manager Centurylink
National Channel Manager Centurylink Oct 2004 - Oct 2010
Senior Account Executive Centurylink Jan 1999 - Oct 2004
Customer Relationship Management Specialist Centurylink Jan 1999 - Oct 2004
Channel Sales Manager
Channel Manager Centurylink
National Channel Manager Centurylink Oct 2004 - Oct 2010
Senior Account Executive Centurylink Jan 1999 - Oct 2004
Customer Relationship Management Specialist Centurylink Jan 1999 - Oct 2004
Channel Sales Manager
Skills:
Co Location, Managed Services, Unified Communications, Mpls, Solution Selling, Sip Trunking, Voip, Direct Sales, Telecommunications, Telephony, Data Center, Hosted Services, Wireless, Ethernet, Long Distance, Wan, Pri, T1, Sales Process, Salesforce.com, Sip, Selling, Ip, Broadband, Metro Ethernet, Channel Partners, Call Centers, Network Design, Optical Fiber, Private Line, Saas, Sales Engineering, Strategic Partnerships, Tdm, Video Conferencing, Contact Centers, Professional Services, Telecommunication Services, Sales, Leadership, Fortune 500 Accounts
Certifications:
Vengreso on Demand Orientation Video
Selling With Linkedin For Teams Centurylink - Channel
Selling With Linkedin For Teams Centurylink - Channel