Position:
Owner / VA at Working Matter Virtual Assistant
Industry:
Information Technology and Services
Work:
Working Matter Virtual Assistant
since Jan 2013
Owner / VA
Entre Computer Services
Dec 2009 - Jul 2012
I.T. Service Desk (Iberdrola USA)
Entre Computer Services
Nov 2003 - Dec 2009
I.T. Help Desk Technician & Application Security Administrator (Bausch & Lomb)
Monroe 2-Orleans BOCES
Sep 2002 - Jul 2003
Computer Information Systems (CIS) Teacher
Xerox Corporation
Jun 2001 - Sep 2002
Business Analyst & Forms Technologist
Xerox Corporation
Nov 1999 - Jul 2001
Print Services Operations Technician
Xerox Corporation
Sep 1997 - Nov 1999
Data Management Clerk
Xerox Corporation
Mar 1995 - Sep 1997
Records Expeditor
Education:
State University of New York College at Brockport 1992 - 1994
Monroe Community College 1989 - 1992
Skills:
Information Management, Information Technology, Troubleshooting, Training, Customer Service, Application Security, Microsoft Excel, Access, Windows, Technical Analysis, Data Analysis, Help Desk Support, Printers, Customer Satisfaction, Phone Skills, Microsoft Office, Pivot Tables, Formulas, Microsoft Word, PowerPoint, Reports, Outlook, Queries, Photoshop, Web Applications, Social Media, Wordpress, Active Directory, Process Management, Team Leadership, XP, Internet, Facebook, Twitter, Business Analysis, Project Management, Dreamweaver, Line Drawing, Technical Support, Software Installation, Windows 7, Windows Server, Computer Hardware, Citrix, System Deployment, System Administration, Networking, WordPress, Telephone Skills
Interests:
Philosophy, writing, technology, and art. Currently in the process of writing a philosophy book as well as fiction (Sci Fi / Fantasy) books in my spare time.