Michelle Cleland

Spokane, WA

Consumer Goods

Pitney Bowes Sep 2013 - Oct 2013
Sales Representative West Corporation Sep 2013 - Oct 2013
Sales Manager Avon Mar 2010 - Oct 2012
Sales Bct Jul 1995 - Sep 2011
Customer Servcie and Collections

Customer Service, Sales, Sales Management, Direct Sales, Customer Satisfaction, Team Building, Sales Operations, B2B, Account Management, Marketing Strategy, Microsoft Office, Sales Process, Team Leadership, Customer Retention

Spanish

Naples, FL

Child Care Specialist

Columbus, OH

Construction

Jones-Schlater Flooring
Office Manager Eretailing Associates Llc 2015 - 2016
Account Manager Eretailing Associates Llc 2012 - 2015
Customer Service Manager Heritage Sportswear Inc. 2011 - 2012
Customer Service Manager The Longaberger Company 1991 - 2004
Executive Assistant To Vice President of Information Technology

Clear Fork High School
Cedarville University

Customer Service, Sales, Training, Leadership, Powerpoint, Teamwork, Merchandising, Inventory Management, Customer Satisfaction, Account Management, Administrative Management, Executive Communications Support, Microsoft Excel, Microsoft Office, Multi Tasking, Problem Solving, Project Management, Social Networking, Strategic Negotiations, Team Building, E Commerce, Management, Team Leadership, Communication

Greater New York City Area

Marketing and Advertising

62 Corte Madera Ave, Corte Madera, CA 94925

Hospital & Health Care

Ucsf Medical Center
Clinical Nurse Ii Providence Sacred Heart Medical Center and Children's Hospital Sep 1, 2015 - Aug 28, 2017
Registered Nurse Samuel Merritt University Dec 2014 - Apr 2015
Peer Tutor Pacific Union Company Dec 2012 - Apr 2014
Filing and Office Clerk Flora Springs Winery & Vineyards Mar 2011 - Nov 2011
Preferred Palates Ambassador Far Niente Llc Mar 2010 - Mar 2011
Hospitality Assistant Private Family Apr 2010 - Mar 2011
Nanny Bouchaine Vineyards Sep 2010 - Feb 2011
Tasting Room Assistant Robert Craig Winery Mar 2009 - Nov 2010
Tasting Room Associate Far Niente Llc Dec 2008 - Apr 2010
Marketing Assistant Robert Craig Winery Sep 2008 - Jan 2009
Harvest Intern Humboldt State University Apr 2007 - May 2008
Residence Life Coordinator Humboldt State University Dec 2005 - Apr 2007
Administrative Assistant Ii

Samuel Merritt University 2014 - 2015
Bachelors, Nursing Bauman College: Holistic Nutrition and Culinary Arts 2009 - 2010
Humbolt State University 2000 - 2006
Bachelors, Bachelor of Science, Oceanography

Research, Higher Education, Program Development, Event Planning, Microsoft Office, Powerpoint, Customer Service, Community Outreach, Microsoft Word, Teaching, Microsoft Excel, Social Media, Public Speaking, Management, Time Management, Training

English

Registered Nurse
Neonatal Resuscitation Program (Nrp) Provider
Pediatric Advanced Cardiac Life Support
Advanced Cardiac Life Support
Ekg & Pharmacology (Acls Prep)
Basic Life Support
The S.t.a.b.l.e. Program
License 95063957
Board of Registered Nursing, License 95063957
American Academy of Pediatrics | American Heart Association
American Heart Association | American Stroke Association

Sears Holding Company Feb 2013 to 2000
Sales Representative Sell Avon Products & Inventory - Spokane, WA 2010 to 2012
Avon Business Owner Business Cards Tomorrow - Spokane, WA 1995 to 2011
Collection/Customer Service/Accounts Payable

Spokane Falls Community College - Spokane, WA
Business Bountiful High School - Bountiful, UT
Diploma in Communication Skills

New York, NY

Public Relations And Communications

Area 17
Operations Consultant Pantrybee Dec 2017 - Apr 2019
Head of Customer Operations Dering Hall Aug 2016 - Nov 2017
Director of Customer Experience Streeteasy Jul 2014 - Jul 2016
Head of Customer Support and Account Management Rémy Cointreau Jun 2012 - Jul 2014
Key Account Planner: South, Southwest and New Jersey Moët Hennessy Jul 2011 - May 2012
Customer Operations Associate: Northeast and Travel Retail Atlantic Coast Media Group Jan 2009 - Jul 2011
Marketing Operations and Customer Compliance Associate Barry Deck Jun 2008 - Nov 2008
Freelance: Business Development Manager Oddcast Jun 2007 - Jun 2008
Entertainment Business Development Manager Das Communications Jul 2006 - Jun 2007
Marketing Coordinator

New York University 2003 - 2007
Bachelors, Bachelor of Science, Media Studies, Communication New York University 2003 - 2004
Associates, Associate of Arts, Media Studies, Communication

Marketing, Advertising, Social Media, Creative Direction, Lead Generation, Social Media Marketing, Sales, Digital Marketing, Management, Digital Media, Business Development, Strategic Partnerships, Brand Development, Social Networking, Marketing Strategy, Crm, Customer Service, Integrated Marketing, Leadership, Relationship Marketing, Event Management, New Media, Online Advertising, Editing, Supply Chain Management, New Business Development, Customer Relations, Sap, Sales Management, Public Relations, Customer Insight, Market Research, People Management, Customer Lifecycle Management, Operations Management, Customer Acquisition, Salesforce.com, Microsoft Office, Microsoft Excel, Software As A Service, Customer Service Management, Written Communication, People Development, Partner Relationship Management, Retention Strategies, Netsuite, Sap Crm, Zendesk, Ticketing Software

Spanish
English