Resumes
Resumes
Director, Customer Service
Location:
Wheeling, WV
Industry:
Insurance
Work:
Highmark Blue Cross Blue Shield West Virginia
1996 - 2010
Director, Customer Service Highmark Blue Cross Blue Shield West Virginia May 1988 - Jun 1996
Manager, Training, Quality Assurance, and Customer Service
Director, Customer Service Highmark Blue Cross Blue Shield West Virginia May 1988 - Jun 1996
Manager, Training, Quality Assurance, and Customer Service
Education:
West Liberty University 2012 - 2013
Bachelors, Bachelor of Arts, Organizational Leadership West Virgnia Community College 1973 - 1976
Associates, Criminal Justice
Bachelors, Bachelor of Arts, Organizational Leadership West Virgnia Community College 1973 - 1976
Associates, Criminal Justice
Skills:
General Insurance, Hipaa, Health Insurance, Call Centers, Managed Care, Process Improvement, Customer Service, Disability Insurance, Claim, Insurance, Employee Benefits, Claims Management, Property and Casualty Insurance, Medicare, Underwriting
Special Financing Loan Officer
Location:
Orlando, FL
Industry:
Financial Services
Work:
Partners Federal Credit Union
Special Financing Loan Officer
Special Financing Loan Officer
Education:
Valencia College 1993 - 1995
Dr Phillips Hs 1989 - 1992
Dr Phillips Hs 1989 - 1992
Skills:
Banking, Credit, Finance, Risk Management
Business Manager
Position:
Business Manager at Pilot Media Group at CatholicTV® Network
Location:
Cambridge, Massachusetts
Industry:
Newspapers
Work:
CatholicTV Network
since Aug 2009
Business Manager at Pilot Media Group Abbott Personnel Consulting Nov 2007 - Aug 2009
Staffing Coordinator/Director of Operations eBeanstalk Sep 2006 - May 2007
Intern Communigration Jun 2006 - Sep 2006
Research Assistant
Business Manager at Pilot Media Group Abbott Personnel Consulting Nov 2007 - Aug 2009
Staffing Coordinator/Director of Operations eBeanstalk Sep 2006 - May 2007
Intern Communigration Jun 2006 - Sep 2006
Research Assistant
Education:
Fairfield University 2003 - 2007
BS, Major: Marketing, Minor: Business Law, Regulations and Ethics
BS, Major: Marketing, Minor: Business Law, Regulations and Ethics
Administrative Assistant
Location:
Fairfield, OH
Industry:
Consumer Goods
Work:
Jungle Jims
Administrative Assistant
Administrative Assistant
Supervisor, Clinical Laboratory
Location:
Los Angeles, CA
Industry:
Hospital & Health Care
Work:
Supervisor, Clinical Laboratory Ucla
Supervisor, Clinical Laboratory Scientist
Education:
University of California, Los Angeles 1965 - 1968
Consultant
Location:
Los Angeles, CA
Industry:
Airlines/Aviation
Work:
Aviation Air Care Ltd
Consultant Mailjet
Senior Executive Vice President
Consultant Mailjet
Senior Executive Vice President
Education:
California Polytechnic State University - San Luis Obispo 2002 - 2007
Bachelors, Business
Bachelors, Business
Skills:
Business Strategy, Business Planning, Financial Modeling, Financial Reporting, Business Development, New Business Development, Corporate Finance, Financial Analysis, Business Intelligence, Financial Planning, Business Process Improvement
Senior Laboratory Research Associate
Location:
Scarborough, ME
Industry:
Research
Work:
Diamed
1989 - 1990
Immunochemist Foundation For Blood Research 1989 - 1990
Senior Laboratory Research Associate Atlantic Antibodies 1988 - 1989
Protein Chemist Harvard University School of Public Health 1973 - 1988
Research Specialist Simmons College 1976 - 1987
Microbiology Laboratory Instructor
Immunochemist Foundation For Blood Research 1989 - 1990
Senior Laboratory Research Associate Atlantic Antibodies 1988 - 1989
Protein Chemist Harvard University School of Public Health 1973 - 1988
Research Specialist Simmons College 1976 - 1987
Microbiology Laboratory Instructor
Education:
Simmons University 1969 - 1973
Bachelors, Bachelor of Science, Biology
Bachelors, Bachelor of Science, Biology
Skills:
Qualitative Research, Cancer Research, Experimental Design, Assay Development, Clinical Research, Western Blotting, Cell Biology, Cell Culture, Protein Purification, Technology Evaluation, Elisa, Gel Electrophoresis, Isoelectric Focusing, Clinical Analyzers, Immunoassays, Immunochemistry, Cellular Transformation, Sds Page, Antibodies, Protein Chemistry, Troubleshooting, Technology Transfer, Immunofluorescence, Chromatography, Lyme Disease, Technical Training, Laboratory Management, Quality Assurance, Inventory Management, Biochemistry, Data Analysis, Statistics, Microsoft Office, Laboratory
Director Of Development Operations
Location:
New York, NY
Industry:
Information Technology And Services
Work:
Steelglass
Dec 2011 - Apr 2016
Project Manager Itfm Itsm Hadassah Dec 2011 - Apr 2016
Director of Development Operations Bank of America Jun 2010 - Nov 2011
Project Manager It Costing Heart & Soul Charitable Fund, Inc. Mar 2009 - Jun 2010
Management Consultant Sw Implementation Alliancebernstein Apr 2006 - May 2010
Management Consultant Client Billing Merrill Lynch 1996 - 2006
Vice President It Chargeback
Project Manager Itfm Itsm Hadassah Dec 2011 - Apr 2016
Director of Development Operations Bank of America Jun 2010 - Nov 2011
Project Manager It Costing Heart & Soul Charitable Fund, Inc. Mar 2009 - Jun 2010
Management Consultant Sw Implementation Alliancebernstein Apr 2006 - May 2010
Management Consultant Client Billing Merrill Lynch 1996 - 2006
Vice President It Chargeback
Education:
University of Massachusetts
University of Massachusetts Amherst
Bachelors, Bachelor of Science, Psychology
University of Massachusetts Amherst
Bachelors, Bachelor of Science, Psychology
Skills:
Sdlc, Process Improvement, It Strategy, Management, Project Management, Leadership, Itil, Pmo, Business Process, Itil V3 Foundations Certified, Program Management, Governance, Pmp, It Service Management, Vendor Management, Business Analysis, Consulting, Information Technology, Strategic Planning, Project Planning, Software Documentation, Project Portfolio Management, Business Process Improvement, Training, Integration, Business Intelligence, Service Delivery, Crm, It Management, Enterprise Architecture, Requirements Gathering, Team Building, Requirements Analysis, Change Management, Risk Management, Budgets, Management Consulting, Business Process Re Engineering, Outsourcing, Disaster Recovery, Project Delivery, Visio, Professional Services, Software Project Management, Sharepoint, Business Transformation, Solution Architecture, Oracle, Ms Project, Data Center
Interests:
Civil Rights and Social Action
Social Services
Social Services
Certifications:
Itil Foundation Certificate In It Service Management
Pmp
Peoplecert, License Gr750025750Mc
Project Management Institute, License 1621519
License Gr750025750Mc
License 1621519
Pmp
Peoplecert, License Gr750025750Mc
Project Management Institute, License 1621519
License Gr750025750Mc
License 1621519