Kay Henderson

St, Louis, MO

Information Technology And Services

Intervision Systems
Account Manager Netelligent Corporation
Account Manager At&T Jun 2005 - Nov 2014
Strategic Account Lead

Missouri State University 1985 - 1989
Bachelors, Bachelor of Science, Communications

Account Management, Managed Services, Solution Selling, Unified Communications, Telecommunications, Mpls, Co Location, Voip, Direct Sales, Sales Process, Wireless, Sip Trunking, Wan, Cloud Computing, Ethernet, Telephony, Disaster Recovery, Data Center, Wireline, Private Line, Cpe, Ip, Voice and Data Convergence, Network Design, Selling, Cisco Technologies

500 Gulfstream Rd, Savannah, GA 31408

Airlines/Aviation

Georgia Ports Authority Sep 2017 - May 2018
Executive Assistant Gulfstream Aerospace Aug 2012 - May 2008
Senior Administrative Associate and Product Support Purchasing District Attorneys Office Liberty County 2010 - 2012
Legal Secretary Snelling Personnel Services Apr 2009 - Jun 2009
It Technical Analyst Jcb Jun 2008 - Nov 2008
Team Coordinator and Manufacturing Savannah Electric Sep 1999 - Sep 2001
Senior Secretary, Residential Marketing K-Machine Sep 1999 - Sep 2001
Administrative Clerk

University of South Carolina 1984
Summerville High School 1980
Midlands Technical College
University of South Carolina
Bachelors, English

Access, Aircraft Maintenance, Analysis, Aviation, Continuous Improvement, Cross Functional Team Leadership, Employee Relations, Flight Safety, Flights, Internal Communications, Inventory Management, Invoicing, Leadership, Ms Project, Materials Management, Military, Operations Management, Outlook, Procurement, Project Management, Purchasing, Recruiting, Six Sigma, Software Documentation, Team Building, Teamwork, Microsoft Excel, Marketing, Management, Budgets, Process Improvement, Program Management, Time Management, Training

4137 Cason St, Houston, TX 77005

Consumer Goods

Carestream Dental - Greater Atlanta Area since 2012
Director of Quality US Digital GE Energy - Atlanta, GA Jan 2008 - 2011
Quality Operations Manager GE Real Estate - Atlanta, GA Feb 2004 - Dec 2007
Operations Manager GE Capital - Atlanta, GA Jun 2000 - Jan 2004
Six Sigma Black Belt GE Lighting Apr 1996 - Jun 2000
Quality Manager Computerized Industrial Measurement - Columbus, OH 1994 - Apr 1996
Quality Manager General Dynamics - GDE Systems - Columbus, Ohio Area 1993 - 1994
Senior Quality Engineer McDonnell Douglas - Columbus, OH 1989 - 1993
Quality Engineer

Central Michigan University
The Ohio State University

Quality Systems, Quality Management, Qms, Quality Assurance, Quality Auditing, Iso, Process Improvement, Six Sigma, Black Belt, Minitab, Continuous Improvement, Root Cause Analysis, Operations Management, Compliance Management, Compliance, Project Management, Quality Engineering, Lean Manufacturing, Change Management, Toastmasters, Cross Functional Team Leadership, Supplier Quality, Volunteer Leadership, Volunteering, Kaizen, Dmaic, Value Stream Mapping, Program Management, Quality Control, Operational Excellence, Iso 9000, Quality System, Green Belt, Manufacturing, Training, Business Process Improvement, Project Planning, Analysis, Business Process, Supply Management, Supply Chain Management, Leadership, Call Centers, Management, Customer Satisfaction, Supply Chain, Process Engineering, Testing, Production Planning, Contract Management

English

Six Sigma Black Belt

818 J And J Dr, Dalton, GA 30721

Executive Office

Engineered Floors, Llc
Manager, Strategic Account Services Hamilton Health Care System Sep 2000 - Nov 2010
Data Analyst J+J Flooring Group Sep 2000 - Nov 2010
Manager, Strategic Account Services

Customer Service, Customer Satisfaction, Purchasing, Microsoft Excel, Office Management, Office Administration, Microsoft Office, Microsoft Word, Production Planning, Trade Shows, Contract Management, Carpet, Flooring, Compliance, Medical Compliance, Customer Analysis, Production Managment, Expediting, Computer Proficiency, Hands on Training, Staff Supervision, Project Management, Program Management, Team Management, Customer Escalation Management, Standards Compliance, Process Improvement, National Accounts, Rfp, Rfi, Rfq, Government Contract Administration, Procurement Contracts, Vendor Contracts, Contracts Administrators, Contract Pricing, Contractual Agreements, Contract Manufacturing, Department Management, Supervisory Skills, Staff Scheduling, Resource Management, Turnkey Projects, Kpi Dashboards, Kpi Reports, Marketing, Database Administration, Vocera, Customer Relationship Management, Customer Experience

Politics
Children

San Francisco, CA

Hospital & Health Care

Gardner Family Health Network Mar 2003 - 2009
Cqi Director

Gavilan College 1984 - 1986

Healthcare, Nursing, Hospitals, Health Education, Acls, Cpr Certified

La Crescenta, CA

Consumer Services

Hope Again
Case Manager

Canyon Del Oro High School 1945 - 1949
Amphitheater Hs, Tucson, Az

Customer Service, Public Speaking, Microsoft Office, Microsoft Excel, Microsoft Word, Leadership, Nonprofits, Event Planning, Team Building, Community Outreach

San Diego, CA

Veterinary

Reprospecs
Owner

University of California, Davis 1973 - 1982
Doctorates, Doctor of Philosophy, Physiology, Philosophy Washingto State University, Pullman, Wa 1968 - 1972
Bachelors, Bachelor of Science Bayside High School

6455 Winchester Ave, Kansas City, MO 64133

Broadcast Media

KMBC TV-9 since Feb 2007
Newsroom manager

Central High School
Penn Valley Community College

Enps, Interviews, Journalism, Broadcast Television, Digital Media, Broadcast, Broadcast Journalism