Jocelyn Harris

Washington, DC

Education Management

Brooklyn Waldorf School Sep 2017 - Dec 2018
Administrative Coordinator Washington Redskins Aug 2015 - Jan 2017
Game Day Staff Intern- Public Relations Macy's Feb 1, 2016 - Dec 2016
Cosmetics Associate District of Columbia Office of Police Complaints May 2016 - Aug 2016
Public Affairs Intern Washington Redskins Jan 2016 - May 2016
Seasonal Public Relations Intern Atlanta Dream Wnba May 2015 - Aug 2015
Media Relations Intern Whur 96.3 Fm Jan 2015 - May 2015
Promotions Intern The Walt Disney Company May 2014 - Aug 2014
Photographer Town of Windsor, Ct Jun 2011 - Aug 2011
Camp Counselor St. Andrew's Episcopal School Jun 2011 - Aug 2011
Middle School Advisor

Howard University 2013 - 2017
Bachelors, Management, Public Relations, Communications

Writing, Social Media, Leadership, Event Planning, Communication, Public Relations, Photography, Press Releases, Oral Communication, Social Networking, Interviewing, Facebook, Blogging, Microsoft Suites, Keyboard Skills, Team Problem Solving, Microsoft Excel

Social Services
Children
Civil Rights and Social Action
Politics
Environment
Education
Science and Technology
Human Rights
Arts and Culture
Health

English

P/O Box 3862, Capitol Heights, MD

Public Relations And Communications

D.c Department on Disability Services
Public Affairs Specialist Maryland-National Capital Park and Planning Commission
Senior Adminsitrative Specialist Covenant House Washington Jun 2000 - Jul 2009
Director of Communications D.c Department on Disability Services Jun 2000 - Jul 2009
Public Information Specialist

American University
Masters, Master of Arts, Communication Hampton University
Bachelors, Bachelor of Arts, Mass Media, Journalism

Media Relations, Strategic Communications, Press Releases, Blogging, Newsletters

Rockville, MD

International Gem & Jewelry Inc.
Customer Service Representative

113 Shetland Way, Collegeville, PA 19426

Management Consulting

PricewaterhouseCoopers Sep 2007 - Sep 2008
Sector Marketing Leader - Law Firm Group PricewaterhouseCoopers 2006 - 2007
Advisory National Marketer – Entertainment & Media Group Home Box Office 2000 - 2004
Regional VP Sales and Marketing - National Accounts HBO 1989 - 2000
Regional Director - Affiliate Sales and Marketing

Spelman College
BS, Home Economics - Textiles

Strategy, Marketing, Leadership, Cross Functional Team Leadership, Business Development, Strategic Planning, Marketing Strategy, Business Process Improvement, Product Development, Strategic Partnerships, Crm, Project Management, Change Management, Training

Marketing

Atlanta, GA

Computer Software

Care Logistics A Jackson Healthcare Company
Director, Customer Support Patient Placement Systems Oct 2008 - Apr 2012
Customer Care Manager Care Logistics A Jackson Healthcare Company Oct 2008 - Apr 2012
Customer Support Manager Patient Care Technologies 2005 - 2008
Application Analyst and Customer Liaison Supervisor Norfolk Southern Railroad 2004 - 2005
Co-Op: Network Support Services Fulton County Health Department Jun 2001 - Jan 2004
Lead Health Associate

Southern Polytechnic State University 2005 - 2006
Master of Science, Masters Georgia State University - J. Mack Robinson College of Business 2002 - 2004
Bachelors, Bachelor of Business Administration, Computer Information Systems

Management, Leadership, Healthcare Information Technology, Customer Service, Business Analysis, Healthcare, Integration, Business Process Improvement, Agile Methodologies, C#

Lake Jackson, TX

Oil & Energy

Ngl Energy Partners Lp
Support Services Analyst Brazosport Regional Health System Mar 2015 - Nov 2015
Medical Billing Specialist Elite Sleep Solutions Jan 2009 - Dec 2014
Billing and Scheduling Manager Preventive Medicine of Setx Jul 2007 - Jan 2009
Scheduler United States Postal Service Feb 2006 - Jul 2007
Data Conversion Operator

Lamar University 2006 - 2007
Brazosport College 2003 - 2006
Lamar University 2006 - 2006

Appointment Scheduling, Medical Billing, Customer Service, Health Insurance, Medical Records, Communication Skills, Organization, Highly Detail Oriented, Accounts Receivable, Creative Problem Solving, Dependable Team Player, Party Plan, Management, Event Planning, Photography, Telephone Manner, Superior Organization, Office Administration, Microsoft Office, Microsoft Excel, Data Entry, Powerpoint, Analytical Skills, Referrals, Durable Medical Equipment, Superior Computer Skills, Always Punctual, Writing, Meticulous Eye For Detail, Efficiency, Complaint Management, Hiring, Terminations, Meeting Planning, Leading Meetings, Productivity Coaching, Telephone Reception, Patient Education, Troubleshooting, Superior Work Ethic, Proficient Typing Skills, Telephone Triage, Question Answering, Executive Administrative Assistance, Refunds, Payment Card Processing, Appeals, Verification, Outstanding Time Management Skills, Databases

3239 Hidden Estate Ln, Escondido, CA 92027

Real Estate

Prep Program Manager

Palomar College 1991 - 2004
Associates, Associate of Arts, Criminal Justice, General Studies, Child Development, Liberal Studies Citizen's Academy 2001 - 2002
Associates, Criminology Orange Glen High School 1987 - 1991

Customer Service, Marketing, Accounts Receivable, Market Planning, Advertising, Insurance, Rent Roll, Auditing, Spreadsheets, Amsi, Microsoft Office, Database Administration, San, Monarch, Adobe Photodeluxe, Property Management, Real Estate, Sales, Contract Negotiation, Budget, Yardi, Leases, Apartments, Account Management, Marketing Strategy, Rentals, Microsoft Excel, Outlook, Microsoft Word, Contract Management, Online Advertising, Cold Calling, Direct Sales, Management, Fair Housing, Onesite, Sales Management, Budgets, Crm, Selling, Leadership, Property, Tenant, Lease Administration, Yardi Voyager, Disposition, Resident Retention, Residential Homes, Yardi Property Management Software, Team Building

Exercise
Sweepstakes
Home Improvement
Reading
Sports
Home Decoration
Health
Photograph
Children
Cooking
Gardening
Outdoors
Electronics
Education
Crafts
Fitness
Music
Dogs
Family Values
Movies
Collecting
Christianity
Kids
Medicine
Automobiles
Travel
Investing
Traveling
International Traavel
Animal Welfare

English

1843 Magnolia St, Newport, MI 48166

Automotive

Crystal Flash
Customer Service Representative Siena Heights University Jan 2012 - Dec 2014
Graduate Student_Organizational Leadership Aerotek Jul 2003 - Jul 2008
Technical Administrative Assistant Delphi 2003 - 2008
Technical Administrative Assistant Kelly Services Oct 1998 - Nov 2002
Administrative Assistant

Siena Heights University 2012 - 2014
Master of Business Administration, Masters, Organizational Leadership Siena Heights University 2009 - 2011
Bachelors, Bachelor of Arts

Outlook, Powerpoint, Office Management, Customer Service, Administration, Administrative Assistance, Data Entry, Administrative Assistants, Six Sigma, Travel Arrangements, Human Resources, Fax, Continuous Improvement, Process Improvement, Recruiting, Spreadsheets, Applicant Tracking Systems, Calendaring, Microsoft Excel, Root Cause Analysis, Automotive, Cross Functional Team Leadership, Team Building

Children

Safe Transportation of Hazardous Waste
J.j Keller and Associates