Jack Sampson

Denison, TX

Restaurants

Whataburger
Vice President

Franchising, Restaurants, Restaurant Management, Training, Customer Satisfaction, Food Service, Operations Management, Catering, P&L Responsibility

P/O Box 120522, West Melbourne, FL

Outsourcing/Offshoring

Percepta ~ Creating Customer Loyalty For 15 Years!
Senior Client Relationship Manager Percepta ~ Creating Customer Loyalty For 15 Years! Oct 2014 - Jan 2019
Business Operations Manager Percepta ~ Creating Customer Loyalty For 15 Years! Aug 2007 - Sep 2014
Project Manager Percepta ~ Creating Customer Loyalty For 15 Years! Apr 2004 - Oct 2006
Supervisor Ford Division Marketing Center Percepata Jan 2002 - Mar 2004
Supervisor Red Carpet Lease Center Member Works 1996 - 2000
Supervisor

Process Improvement, Call Centers, Customer Service, Operations Management, Team Building, Management, Team Leadership, Program Management, Vendor Management, Customer Experience, Call Center, Training, Coaching, Change Management, Workforce Management, Quality Assurance, Performance Management, Marketing, Employee Relations, Visio, Six Sigma, Microsoft Excel, Project Management, Outsourcing, Account Management, Microsoft Office, Outlook, Powerpoint, Continuous Improvement, Quality Management, Microsoft Word, Software Documentation, Problem Solving, Negotiation, Leadership Development, Ms Project, Project Planning, Customer Relations, Mentoring, Word, Budgeting, Excel, Sharepoint, Documentation, Hiring, Scheduling, Troubleshooting, Online Marketing, Event Management, Planning

Kansas City, MO

Mental Health Care

Crittenton Children's Center
Foster Care Case Manager Crittenton Children's Center Jul 2014 - Jul 2015
Behavioral Health Technician Cedars Youth Services Jun 2012 - Jun 2014
Relief Youth Specialist Daily Nebraskan Jan 2012 - Sep 2012
Reporter Hays Companies May 2011 - Aug 2011
Intern Habitat For Humanity Restore May 2010 - Aug 2010
Donations Coordinator

Archbishop O'hara High School 2004 - 2007
University of Nebraska - Lincoln
Bachelors, Bachelor of Arts, Psychology

Psychology, Child Welfare, Child Development, Childcare, Philosophy, Ap Style, Newspapers, News Writing, Journalism, Online Journalism, Feature Articles, Press Releases, Adolescents, Youth Development, Nonprofits, Social Services

Clinton, NJ

Information Technology And Services

Verizon Wireless Jan 2011 - Oct 2013
Business Solutions Specialist Schering-Plough Research Institute Apr 2006 - Jan 2008
Senior Analyst Enterasys Networks May 2000 - Oct 2001
Pre-Sales Systems Engineer

Rutgers University 1985 - 1989
Bachelors, Bachelor of Arts, Communication

License Pending
License N/A
Fire Service Instructor I
Firefighter Ii
Firefighter I
Cissp
Enterasys System Engineer
Mcp
Isc2, License Pending
Enterasys Networks, License N/A
Microsoft, License N/A
Maine State Fire Service

Eau Claire, WI

Sports

Anytimefitness 2013 - 2014
Manager Anytime Fitness 2013 - 2014

University of Wisconsin - Eau Claire 2012 - 2015
Bachelors, Kinesiology, Exercise Science

2721 north Central Ave, Phoenix, AZ 85004

Insurance

Commomwealth Casualty Insurance Company Jul 2018 - Mar 2020
Director of Claims Operations U-Haul International, Inc. Sep 2016 - May 2017
Fleet Sales and Purchasing Executive Repwest Insurance Company Aug 2015 - Sep 2016
Director of Claim Support Repwest Insurance Company Mar 2003 - Jul 2015
Regional Claims Manager

Plymouth Carver Hs
Bridgewater State University
American Educational Institute
Associates, Law

Property and Casualty Insurance, General Insurance, Casualty Insurance, Legal Liability, Professional Liability, Subrogation, Claims Management, Insurance, Commercial Insurance, Liability, Claim, Customer Service, Property Damage, Team Building, Claim Investigation, Management, Negotiation, Leadership, Microsoft Office, Training, Career Development Coaching, Business Process Improvement, Solution Implementation, Business Objects Data Integrator, Guidewire, Imageright, Creative Problem Solving, Conflict Resolution, Process Efficiency, Team Leadership, Strategic Planning, Business Development, Business Analysis, Kaizen, Lean Management, Continuous Improvement, Critical Thinking, Problem Solving, Cross Functional Team Building, Retention Management, Follow Through Skills, Multi Disciplinary Teams, Time Management, Corporate Partnership Development, Continuous Process Improvement, Strategic Thinking, Leading Transformational Change, Operational Efficiency, Statistical Data Analysis, Business Objects

Animal Welfare
Science and Technology
Health

English

Automobile Claims Law Associate
Property Claims Law Associates

Washington, DC

Accenture
Consultant

San Jose, CA

Churfly

University of Illinois at Urbana - Champaign