Anthony Grimes

Riverside, CA

Security And Investigations

A Sober Living Facility Apr 2017 - Sep 2018
House Manager Universal Protection Svc Apr 2017 - Sep 2018
Security Officer Allied Universal Apr 2017 - Sep 2018
Security Officer Adecco Jan 2004 - Oct 2005
Copy Operator

Asa College 2012 - 2013

Microsoft Office, Xerox Printers, F01 Fireguard, Customer Service, Security Management, Training, Security

Xerox Docutech
F01 Fireguard
Security Guard Card
State University of New York Manhattan Educational Opportunity Center
New York City Fire Department, License 87485405
Bureau of Security and Investigative Services/ Department of Consumer Affairs, License G6290738

Norfolk, VA

Education Management

Hampton City Schools
Assistant Principal - Secondary Newport News Public Schools
Program Coordinator Center of Autism

Binghamton University 1993 - 1995
Master of Science, Masters, Special Education, Teaching State University of New York College at Oswego 1987 - 1991
Bachelors, Bachelor of Science, Education

Educational Leadership, Special Education, Community Outreach, Community Engagement, Oral and Written Communication Skills, Written and Oral Presentation Skills, Dedication To Continuous Improvement, Communication Skills, Computer Proficiency, Teacher Training, Classroom, Lesson Planning, Public Speaking, Classroom Management, Educational Technology, Instructional Design, Staff Development, Curriculum Development, Curriculum Design, K 12, Teaching, Leadership Development, Training, Leadership

Travel
Professional Development Opportunities

Assistant Principal - Secondary at Hampton City Schools

Norfolk, Virginia Area

Education Management

Hampton City Schools
Assistant Principal - Secondary

Los Angeles, CA

Computer Software

Geni Corp 2013 - 2014
Software Engineer Grimes Consulting 2013 - 2014
Independent Consultant Scopely 2013 - 2014
Software Engineer

Jericho Way High School 2012

Clojure, Git, Javascript, Software Engineering, Open Source, Python, Ruby, Web Development, Programming, Rest, Software Development, Linux, Java, Haskell, Hadoop, Amazon Web Services, Bash, Apache Spark, Scala, Cloudera Impala, Hive, Parquet, Mongodb, Elixir, Avro, Airflow, Jenkins, Cdh, Sql, Postgresql, Big Data, Node.js, Databases, Continuous Integration

Writing (Fiction and Non Fiction)
Gaming
Songwriting
Board Games
Singing
Software Engineering

English

Dallas, TX

Financial Services

Gm Financial Jan 2016 - Feb 2018
Production Support Manager Digital Matrix Systems Jan 2016 - Feb 2018
Business Analyst Gm Financial Mar 2014 - Jan 2016
Senior Business Systems Analyst Gm Financial Jul 2011 - Mar 2014
Business Systems Analyst Ii Gm Financial May 2011 - Jul 2011
Windows System Engineer Ii Gm Financial May 2004 - May 2008
Center Support Manager Gm Financial Nov 2000 - May 2004
Service Desk Agent

Remington College 1999 - 2001
Associates, Associate of Arts, Computer Engineering

Business Analysis, Visio, Disaster Recovery, Vendor Management, Troubleshooting, Software Documentation, Sdlc, Sharepoint, Software Installation, Business Intelligence, Data Warehousing, Software Project Management, Windows, Sql, Itil, Windows 7, It Audit, Analysis, Integration, Business Process Improvement, Management, Process Improvement, Requirements Analysis, Software Development Life Cycle, Thunderhead, 24X7 Production Support, Quality Assurance, Project Management, Software Deployment, Business Systems Analysis, Change Management, Requirements Gathering, Problem Management, Leadership, Team Leadership, Training, Microsoft Office, Military, Military Training, Technical Support, Team Building, Customer Service

Paris, IL

Construction

Precision Pipeline, Llc
Laborer Dirt Poor Landscaping 2011 - 2011
Laborer Edgar County Highway Department Jun 2008 - Aug 2010
General Laborer Grimes Construction Company Jun 2003 - Sep 2008
Contractor City of Paris Street and Sanitation Department Jun 2005 - Aug 2008
Laborer

Lake Land College 2007 - 2010
Lake Land College, Mattoon Illinois 2010
Associates, Applied Science, Civil Engineering

Science, Sanitation

1401 Murphys Landing Dr, Indianapolis, IN 46217

Pharmaceuticals

Walgreens
Market Scheduler

Butler University 2004 - 2006

Raleigh, NC

Research

City of Fayetteville, North Carolina
Call Center Consultant World Travel Alliance Dec 2011 - Jan 2015
Vice President, Operations Hrd/Rti International Dec 2011 - Jan 2015
Senior Specialist Total Outsourced Systems Mar 2009 - Jul 2011
General Manager Sento Oct 2004 - Mar 2009
Director, Operations Xtrasource Jun 2001 - Oct 2004
Site Director Xtrasource 1996 - 2001
Call Center Manager New York Times/Gruner & Jahr Jun 1993 - Jun 1996
Data Analyst Ibm Jun 1985 - Jul 1992
Systems Engineer and Industry Specialist

Yale University 1981 - 1985
Bachelors, Bachelor of Arts, Economics, Political Science

Leadership, Management, Outsourcing, Team Building, Customer Satisfaction, Customer Service, Customer Experience, Start Ups, Contact Centers, Account Management, Customer Retention, Human Resources, Vendor Management, Crm, Customer Relationship Management, Operational Efficiency, Net Promoter Score, Integration, Motivation, Team Management, Sales, Service Management, Employee Motivation, Service Integration With Sales and Marketing, Building Effective Teams, Workforce Management, Developing Leaders, Transition/Crisis Management, Outsourcing Departmental Integration, Project Management, Operations Management, Business Analysis, Service Delivery, Customer Engagement, Customer Experience Management, Business Strategy, Performance Metrics, Customer Loyalty, Data Collection, Service Levels, Data Analysis, Cross Functional Team Leadership, Call Center Development