Location:
11005 Babington Ln, Silver Spring, MD 20901
Industry:
Government Administration
Work:
Icf International
Cnd Information Systems Engineer
Csra Inc
Mar 2017 - Jun 2017
Senior System Engineer
The Johns Hopkins University Applied Physics Laboratory
Sep 2015 - Mar 2017
It Help Desk Queue Coordinator
The Johns Hopkins University Applied Physics Laboratory
Oct 2012 - Sep 2015
Macintosh and Print Services Administrator
The Johns Hopkins University Applied Physics Laboratory
Feb 2011 - Oct 2012
It Field Services Coordinator
The Johns Hopkins University Applied Physics Laboratory
Mar 2009 - Feb 2011
Help Desk Technician and Field Technician and Project Lead
University of Maryland
Sep 2008 - Feb 2009
It Coordinator
American Chemical Society
Jul 2002 - Sep 2008
Senior Technical Support Engineer
Skycache/Cidera
1999 - 2002
Manager, Desktop Support
Montgomery County Public Schools
Sep 1993 - Sep 2000
User Support Specialist
Education:
University of Maryland - University College 2008 - 2011
Master of Science, Masters, Business Management, Cybersecurity, Management
Skills:
Technical Support, Troubleshooting, System Administration, Technical Writing, Software Documentation, Servers, Customer Service, Security, Integration, Sharepoint, Active Directory, Project Management, Team Building, Program Management, Network Security, Windows Server, Itil, Problem Solving, Leadership, Customer Relations, Windows 7, Windows, Microsoft Office, Linux, Unix, Project Support, Requirements Analysis, Testing, Team Leadership, Computer Hardware, Information Technology, Disaster Recovery, Documentation, Analysis, Security Clearance, Databases, Operating Systems, Process Improvement, Visio, Training, Mac, Quality Assurance, Computer Security
Interests:
Football
Collecting Antiques
Exercise
Sweepstakes
Home Improvement
Scuba Diving
Shooting
Reading
Gourmet Cooking
Sports
The Arts
Golf
Hockey
Food
Watching Hockey
Fishing
Home Decoration
Health
Watching Sports
Photograph
Diy
Cooking
Gardening
Cruises
Outdoors
Electronics
Education
Baseball
Crafts
Fitness
Music
Camping
Dogs
Family Values
Movies
Collecting
Christianity
Kids
Medicine
Diet
Automobiles
Woodwork
Travel
Wine
Boating
Watching Baseball
Investing
Traveling
Television
Animal Welfare
Watching Football
Certifications:
Apple Certified Technical Coordinator
Apple Certified Macintosh Technician
Certified Casper Administrator
Certified Mobile Administrator
Comptia Security Ce
Comptia A+
Apple, Inc.
Jamf Software
Comptia
Comtia
Comptia Security Ce
Microsoft Certified Desktop Service Technician
Help Desk Certified Team Lead
Certified Ethical Hacker